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Mercuri SMS WhatsApp & AI Chat
by Karthik Manjunath
0
Free to install. Additional charges may apply.
WhatsApp, SMS & live chat with AI. Order, shipping notifications, abandoned cart & customer support.
Mercuri helps stores with transactional orders and shipping notifications through SMS and WhatsApp, alongside abandoned cart recovery via human agents.
Our platform integrates ChatGPT into the Mercuri chat widget, Gorgias, & Zendesk, helping agents with product recommendations and answering queries like "Where is my order".
Allowing support teams to focus on complex issues, optimizing service efficiency, & elevating customer satisfaction in a streamlined, effective manner.
Overview of app :-
Support transactional SMS & WhatsApp like order and shipping confirmations
Recover abandoned carts with real-time SMS / WhatApp conversations
Customer Support: 24x7 Customer Engagement with AI via SMS Whatsapp & Chat
Product Recommendations: Use AI to sell products right inside WhatsApp or chat.