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Affiniv Surveys and NPS
by Affiniv
5
Free plan available. Free trial available.
Post purchase surveys to gather customer insights and feedback on your products, processes & site.
Net Promoter Score (NPS) is a universal metrics to gauge customer experience.
With Affiniv, you can quickly create an NPS survey.
The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate.
Once the responses come in, you can analyze them using the dashboard to understand the customer insights.
Brands of all sizes use these insights to make their products and processes better
Overview of app :-
Create and send NPS survey over Email, WhatsApp, text messages in minutes
Maximise response rate by embedding score in email and using automated reminders
Dashboard to analyze each response. Segmentation, tagging for detailed insights
