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Gorgias
by Gorgias Inc.
4.3
From $10/month. Free trial available.
Create 5-star customer experiences, one conversation at a time.
Gorgias is a customer experience platform that combines all your support channels into one inbox. Every interaction is attached to relevant customer data pulled straight from Shopify. Plus, it integrates with 100+ apps. No matter your store size, Gorgias can instantly handle all your support tickets with smart automation and AI, making your support team and customers happy.
Overview of app :-
Omnichannel: Unify email, chat, voice, TikTok, Instagram & more in one inbox
Order management: Edit, refund, duplicate, and cancel orders on Gorgias directly
Fast responses: Resolve questions promptly using AI-powered ticket management
Data-driven: Learn how your support team generates sales with Revenue Statistics
Offer 24/7 support: Answer FAQs with a Help Center, chat & website campaigns
