Best Shopify Apps For CRM 2024

It’s so hard to manage hundreds and thousands of customers and regularly engage with them.
If you are running a Shopify store, it could be challenging for you to keep track of everything that goes on in your business. From endless customer inquiries and tracking sales to managing inventories, the list goes on.

In this blog post, we’re going to show the top Shopify CRM apps that our team has personally tested and reviewed.

8 Best CRM Apps for Shopify

Reamaze Live Chat Helpdesk CRM

by Reamaze

4.3

[250]

From $29/month. Free trial available.

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Key features of the app:

Unify email, social, SMS, voice conversations for all stores in a single inbox
Manage, modify, and create Shopify orders directly in customer support and chats
Use AI to create replies, write FAQ articles, build chatbots, and even summarize
Automate common tasks and patterns with data and rules to save time
Satisfaction surveys, status pages, push notifications to keep customers engaged

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Channel‑Live Chat Chatbot CRM

by Channel Corp.

4.6

[59]

Free plan available. Free trial available.

Channel Talk is an all-in-one AI Messenger helping DTC companies provide VIP-level customer service.

Speed up and reduce the cost of customer support through unlimited live chat and team chat. Segment audiences and send customized marketing campaigns through our powerful CRM. Reduce repeat inquiries and save your time through our AI tools and chatbot. Channel Talk is the ultimate helpdesk solution to help you turn one-time visitors into regulars of your brand. Choose Channel Talk today and start the conversation.

Key features of the app:

Unlimited Live Chat & Team Chat - quality customer support
Customer Relationship Management (CRM) - identify customers and collect leads
Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Unified Helpdesk - no ticketing or waiting for the best in customer experience
Customizable Chat Widget - fully customizable chat button to match your brand

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Influencer Marketing Hero

by Influencer Hero

[41]

Free plan available

All-IN-ONE Influencer Software, Discovery, CRM, Email Outreach. Maximise Your Marketing ROI!

Influencer Hero is a comprehensive solution for influencer marketing on Shopify. With our app, you can easily discover and connect with top influencers in your industry, streamline outreach with automated messaging, and manage your collaborations in one central CRM. Our CRM allows you to track performance metrics (clicks, sales), see & download recent posts of an influencer, and communicate with your influencers all in one place. Save time and grow your brand with Influencer Hero.

Key features of the app:

Influencer discovery on all major platforms (IG, Youtube, TikTok, Pinterest, FB)
Influencer outreach with automated sequences (email automation)
Influencer CRM to track performance (clicks & sales), affiliate marketing
Influencer posts (UGC) are automatically saved in high quality.
Customer Influencers: We spot influencers within your existing customer base

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CRM PLUS on LINE

by Social PLUS Inc.

[34]

Free plan available

You can automate various LINE messages by using customer data such as abandoned checkout and more！

This application links your Official LINE Account with Shopify and allows you to send various LINE messages. For example, if you want to send messages only to new buyers, you can use Shopify customer tags to send messages to the target audience. Social logins such as LINE Login can also be introduced into your online store（only for Shopify Plus）. We offer free initial setup support.

Key features of the app:

Add LINE integration blocks to the Shopify order status page and My Page.
Use Shopify customer tags to send messages on LINE.
Automate abandoned checkout message, restock notifications, etc on LINE.
Deliver tabbed rich menus or dedicated rich menus to specific customers.
More flexible delivery automation is possible with Shopify Flow integration.

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Easy Accounts: Premium CRM

by Gist

4.6

[24]

From $14.99/month. Free trial available.

Fully-featured customer accounts that elevate the way your customers interact with your business.

Take your customer relationships to the next level by providing your customers with a personal dashboard on your store. When your customers log-in to their account on your store, you want them to be greeted by all of the data and tools that they need. EasyAccounts provides the perfect solution with a beautiful multi-page customer account dashboard that fits in with the style of your store and includes Promotions, Store Creditsm, Returns and Exchanges, Wishlist, Order History, and much more.

Key features of the app:

Engaging Customer Accounts: Elevate the way customer accounts look on your store
Integrated Tools: Lots of tools that help with improving customer experience.
Returns and Exchange Center: Manage and complete returns or exchanges.
Manually issue Store Credits or offer them in exchange for a return.
Powerful Promotions: Integrated customer rewards program for sales and retention

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Endear CRM and Clienteling

by Endear

4.5

[20]

From $60/month. Free trial available.

Drive sales and retention with a fully integrated CRM, clienteling app and NEW Live Chat.

Endear is a retail CRM and clienteling platform built to grow sales and strengthen customer relationships. Organize customer data, send personalized email & SMS campaigns, and analyze outreach, store, and team performance across channels. Plus, Endear Stories let you curate and share personalized products to drive clicks and conversions. And with live chat built-in, you can engage online shoppers instantly to drive loyalty and increase cart size.

Key features of the app:

See all your customer data under one roof with our powerful retail-first CRM.
Build and automate text & email campaigns using pre-built templates.
Let customers browse, add to cart, and buy directly from your custom lookbooks.
Track how outreach converts into sales with built-in insights and reporting.
Enjoy Endear onboarding and training with dedicated resources and support team.

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NoteDesk ‑ Tasks, Notes & CRM

by LAUNCHTIP

4.8

[13]

Free plan available. Free trial available.

Project management for your store including tasks, to-dos, notes and reminders.

NoteDesk makes managing your Shopify Business a breeze. NoteDesk helps you track and manage your daily business needs. Create tasks, track customers, plan projects and keep important notes in a centralized location. Create and manage to-do’s, projects and notes. Manage your team, set reminders and get notifications. Use cases include reminders, tracking refunds/returns, internal wiki's, checklists, CRM, Influencer outreach, handmade orders, Customized Orders and more.

Key features of the app:

Create tasks and to-dos. Manage your Shopify store.
Set deadlines and reminders for tasks.
Use teams to assign tasks to team members.

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Revamp CRM for B2B wholesale

by Revamp

2.6

[11]

Free plan available. Free trial available.

Improve repeated orders rate for your B2B wholesale business, manage sales team and check insights

Know your customers & sell more. We helped many Cosmetics brands to Improve repeated orders rate. Have a central place for your B2B or B2C customers, their orders, notes, tags, tasks and your own custom fields. Two-way Tag sync with Shopify. Extend your CRM with the Integration with Zapier. Manage sales activities, collect customer feedback & track team performance. Unique insights per customer e.g. RFM classification, forecasted next order date and order cycle in days

Key features of the app:

Full 360 customer profile, online orders, notes and tags in one place
Manage sales activities, automate, collect feedback & track team performance
Group your tasks into sales plans, track the outcome per user or per plan
Segment your customers, with 40+ data points to target them
See forecasted next order date, order cycle in days, AOV, total sales and more

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Finding the best and most reliable Shopify CRM app for your Shopify store among the biggest libraries can be more challenging. No worries at all.
This is a list of some amazing CRM apps for the Shopify store. Some are offering a freemium version that you could leverage.
If there's an excellent app worthy of this list, email our team at biz[at]softpulseinfotech[dot]com. Until then, explore more Shopify apps here.