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Best Shopify Apps

Best Shopify Apps For Chatbot 2024

Integrating chatbots into the website is a great way to streamline customer support, manage customer inquiries, and boost sales online. It saves you time and allows you to focus on important operations.

But if your business is on Shopify, you may have been looking for amazing chatbot apps for your store, right?
No worries; we’ve come up with a list of the best Shopify chatbot apps that will assist with every customer’s problem.

13 Best Chatbot Apps for Shopify

  1. Tidio Live Chat & AI Chatbots
  2. Chatra — Live Chat & Chatbot
  3. BestChat ‑ Live Chat & AI Bot
  4. Gobot ‑ AI Chatbot + Quiz
  5. NS Live Chat, Inbox & Helpdesk
  6. EcoReturns: AI Powered Returns
  7. LunaChat Conversion AI ChatBot
  8. Channel‑Live Chat Chatbot CRM
  9. QuickCEP: Live Chat&AI Chatbot
  10. Wizybot ‑ AI Chatbot
  11. Formilla Live Chat + Chatbot
  12. Rep AI: ChatGPT Sales Chatbot
  13. ZipChat Proactive AI Chatbot
Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Key features of the app:

  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system
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Help web visitors reach checkout faster with real time support and product recommendations.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.

Key features of the app:

  • Live Chat with your customers from one app; desktop or mobile
  • Answer messages sent through Facebook, Instagram, or email
  • Use chatbots to do routine work for you and save your time!
  • See who's on your website, where they are from, and what they have in their cart
  • Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
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Boost Your Business with Advanced AI Chatbot & Live Chat

Transform your Shopify store with BestChat, the leading AI-powered live chat solution. Boost sales and customer satisfaction with a seamless Shopify integration that delivers personalized support 24/7. Our intuitive chat interface is fully customizable to reflect your brand, while our self-learning AI continuously improves its accuracy and expands its knowledge base. Elevate your eCommerce operations effortlessly with BestChat.

Key features of the app:

  • Intelligent AI Chatbots learn products & policies, refining accuracy over time.
  • AI-Driven Insights enhance data analysis and assist agents in responding.
  • Smooth Chatbot-to-Human Handover ensures seamless live agent support.
  • 24/7 AI Assistance manages routine queries, freeing agents for complex tasks.
  • Shopify Integration Real-time Shopify data access streamlines store management.
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Increase conversions by helping shoppers find the right products with AI guided shopping quizzes.

We help fast-growing Shopify stores convert more shoppers and reduce support burden with beautiful guided selling quizzes and AI-powered support chatbots. Convert more shoppers by learning about their needs, making spot-on recommendations, and personalizing their shopping experience accordingly with AI guided shopping quizzes. Automate repetitive support, improve customer satisfaction, and slash response times by making Gobot’s AI powered support chatbot the front-line of your support.

Key features of the app:

  • Guide shoppers to the right products for them with AI Guided Shopping Quizzes.
  • Leverage robust product recommendation logic that goes far beyond basic quizzes.
  • Collect opt-ins and pass collected quiz answer data directly into Klaviyo.
  • Fully customize the design (custom CSS can be leveraged as well).
  • Automate repetitive customer support with AI Support Automation Chatbots.
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Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.

NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.

Key features of the app:

  • Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
  • Increase responsiveness & automate your support with chatbot & saved responses.
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AI and chatbot powered Returns & Exchange automation app that saves you time, money, and emissions.

EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return prime, Postco & Sorted. Automate RMA, shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy.

Key features of the app:

  • Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
  • Use inbuilt discounted labels/shipping or connect your own shipping provider.
  • AI-based growth tools to prevent returns, RTO & improve your profitability.
  • APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc.
  • ChatGPT powered chatbot for awesome customer experience
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Ensure 24/7 customer support with AI chatbot. Answer customer queries & improve your conversion

Our AI chatbot helps your visitors turn into paying customers. It’s a dynamic application that intelligently answers complex queries using natural language. It can recommend products that are a perfect fit for them, and provide helpful information. With our app, handle a large amount of customer interactions without any human intervention. Respond faster to customer queries even when you’re not around to do so. Save costs automating customer service tasks, reducing bounce rates.

Key features of the app:

  • Visual dashboard makes tracking sales & conversions easier
  • View all conversations between AI/Human representative and customers
  • Plug and play setup - No coding or technical skills required
  • Personalized welcome message, widget position, text color and many more
  • Available in +2 languages
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Channel Talk is an all-in-one AI Messenger helping DTC companies provide VIP-level customer service.

Speed up and reduce the cost of customer support through unlimited live chat and team chat. Segment audiences and send customized marketing campaigns through our powerful CRM. Reduce repeat inquiries and save your time through our AI tools and chatbot. Channel Talk is the ultimate helpdesk solution to help you turn one-time visitors into regulars of your brand. Choose Channel Talk today and start the conversation.

Key features of the app:

  • Unlimited Live Chat & Team Chat - quality customer support
  • Customer Relationship Management (CRM) - identify customers and collect leads
  • Marketing & Chatbots - unlimited chatbot messages, customizations and automation
  • Unified Helpdesk - no ticketing or waiting for the best in customer experience
  • Customizable Chat Widget - fully customizable chat button to match your brand
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Customer Engagement Platform with Live Chat, AI Chatbot, Marketing Automation, CDP, and More.

QuickCEP is designed to improve customer service and boost conversion and sales for e-commerce businesses. Its AI chatbots offer 24/7 assistance and support for customers. The omnichannel live chat can handle messages from live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop all in one platform. Additionally, it can track customer behavior in real time for valuable insights. The data from CDP can be segmented and used for targeted marketing campaigns such as EDMs and pop-ups.

Key features of the app:

  • Omnichannel live chat - respond instantly to all messages on one platform.
  • Enhance customer interactions with personalized experiences using AI chatbots.
  • Easily integrate QuickCEP with your Shopify store in three simple steps.
  • Run targeted email marketing and pop-up campaigns for segmented audiences.
  • Gain deeper insights into your customers with real-time behavior tracking.
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Customer support app powered by ChatGPT to automate chats and customer communication.

Wizybot is a customer experience app that allows online stores to provide great customer service and turn passive visitors into active buyers. It is a chatbot powered with AI by ChatGPT that answers all of your customers messages and give them human like automated responses. It has already-to-use sales and support chatbots that drives revenue and immediately answer your customer questions. Automate customer inquiries in just 15 minutes, you do not need to build complex workflows.

Key features of the app:

  • Automatize your customer support with ChatGPT technology.
  • Use pre-made chatbot strategies to drive sales and conversions.
  • Set automated promotions and product recommendation through chat.
  • Human like chat responses with AI.
  • Add Wizybot to your Shopify store in 10 minutes. Just click Add app.
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Live chat with real-time visitor monitoring and chatbots! Increase sales and improve support.

Formilla Live Chat offers real-time chat and chatbots, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Start with our free package for one user, or upgrade to any of our flexible premium packages if you want even more power. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features.

Key features of the app:

  • See visitors on your site in real-time and request to chat right from our app.
  • Enable a chatbot to qualify leads 24/7 and market your products automatically.
  • Live chat with your customers from anywhere in the world with our mobile apps.
  • Marketing popups to promote your products in engaging ways to boost conversions.
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ChatGPT-powered chatbot converts traffic & sells more stuff—the sales channel of the future is here.

Your sales chatbot recommends products, answers questions, and guides shoppers all the way from browser to buyer. Rep's chatbot uses Behavioral AI to convert more traffic into buyers & Generative AI (powered by Chat GPT) to give you another sales channel and to handle customer support questions. Just plug and play. You're up and running in 10-15 minutes. Brand your chatbot's look feel. Give it a voice. Integrates seamlessly with Shopify apps (Gorgias, Klaviyo, Postscript, Attentive, etc.).

Key features of the app:

  • Behavioral AI approaches site visitors when they need help = increased CVR
  • Conversational AI provides service, sales, & support = more sales & less tickets
  • Brand Intelligence: AI learns & expresses your unique brand in-chat = on-brand
  • AI Training: Train your AI to make it even more knowledgeable & on-brand
  • AI constantly reads and scans your catalog and website so it's always up-to-date
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AI Chat, Self-Trained to Sell More Products & Automate Customer Support, Less than 5-Minutes Setup

Zipchat AI Sales Chatbot proactively engages visitors in the right moment to understand their needs, answer their questions, handle objections, recommend products, upsell & cross-sell, reduce refunds and increase conversion rates. It self-trains and goes live in minutes, adapting to your brand voice and style, while speaking 95 languages. The AI adapts the chat conversation to each visitor to sell more. It also works perfectly as an emphatic AI Support Chat, automating support and tickets.

Key features of the app:

  • Deploy the AI Chatbot in less than 5-minutes, including the AI training
  • Proactively engage each visitors and see the AI convert Chats into Sales
  • Recommend the right products to the right visitors to cross-sell & increase AOV
  • Track orders, provide tracking links, tailor each answer to the customer needs
  • The AI Chatbot reduces your support requests, decreasing your costs dramatically
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This is the complete list of top-rated Shopify chatbot apps to optimize your store and improve your customer support system.
You can check their ratings and feedback on the app store to decide which one to install first.

If there's an excellent app worthy of this list, email our team at our email address.

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